F.A.Q.
Décor Insider is the only online marketplace selling to-the-trade designer home furnishings from leading manufacturers at prices of up to 70% off retail. All items are in stock and available for immediate delivery.
How do I become a member of Décor Insider?Start your free membership here.
How do I invite friends to join?Click here to have your friends and family receive great deals on top-of-the-line home furnishings.
How does Décor Insider work?Every week, Décor Insider presents limited-time sales directly from A-list manufactures. Since quantities may be limited, and all sales are first-come, first-served, you'll want to quickly purchase items you like before they are gone for good.
How often do Décor Insider sales events occur?Décor Insider features up to six sales each week.
How will I know about sales events?Members will receive daily email notifications announcing each new event.
Do you have any permanent inventory?Not at this time, but our plan is to soon offer permanent inventory from select manufacturers.
How do I find out about future sales events at Décor Insider?Upcoming sales events are listed here.
Are the products and brands you sell authentic?Absolutely. Décor Insider works directly with to-the-trade design manufacturers and guarantee the authenticity of each and every product we sell.
What credit cards does Décor Insider accept?Décor Insider accepts payments from Visa, MasterCard and American Express.
How are items shipped?More information on shipping can be found here.
What is the Décor Insider Return/Refund Policy?All items featured on Décor Insider are non-returnable, non-refundable, and sold as is.
How safe is my personal information?Very safe. Your personal data will never be sold or shared to any third-party marketers. Learn more here.
Can I reserve or hold an item before purchasing it?Items cannot be reserved. Once you place in item in your cart, you should complete the purchase process quickly as other members may still buy the product until your order is complete. And since many of our items are one-of-a-kind, we recommend that you purchase it as quickly as you can.
Does Décor Insider charge sales tax?Only items shipped New York residents are subject to sales tax.
What if I forget my password?Reset your password here.
How do I change my password, email address or shipping/billing address?Edit any and all of your personal information here.